Hi Experts,
After serveral rounds of investigation and interacted with SAP, I though to post it here to get abest answer for below question. I hope I will get it from you guys as soon.
When we create return sales order through Function -> Sales order -> Create Select Order type, the retrun sales order is not copying header data so SAP told us to create new action box to create retrun sales order from Quality Notification. We customized and did all config then found another two issues now.
a) When we create return sales order via Quality notification, it enable us to save separately in VA01 screen and then click save button it is coming to create quality notification page after saving the sales order. Now if I press F3 or back button it is asking me "do you want to save the document" if I say no mistakenly then it came out with saving return order. Issue: there might be user error in system they forget to click yes sometimes, in that case the return order only created without quality notification. Solution Expecting: I want to restrict the user to not come out without saving the Quality Notification if already return order created. Where I need to change? Which program I need to amend?
b) After creating both quality notifcation and return sales order if user wants to view the document flow return sales order to find out what is the quality notification there is no link from there. So user would not find what quality notification is created for that particular return order unless until if he knows the quality nofitication of return sales order (I know that through quality notifcation we can find return sales order however there is no link from return sales order document flow to find out Quality Ntofication) . Could you tell me which userexit if update I will the document flow/track of Quality notification.
Thanks in advance.
Regards
Rc Gopi